We are so proud of all our NM colleagues during this pandemic. Today is a special mention however, for our lock down hero - Jane "SuperMac" Macdonald. Jane has worked tirelessly throughout the pandemic creating Scrubs for Stoke "I...
Thank you for looking at our Debt Recovery services. Debts can arise in all walks of life and we regularly advise and assist businesses and individuals alike.
The bulk of our debt recovery instructions come from businesses across various sectors. With many years of experience and strong expertise in litigation both in and out of court, our debt recovery service is fast, efficient and economical.
We have an experienced team who can assist you with recovering both disputed and undisputed debts. This page covers our pricing for undisputed debt recovery – please get in touch to find out more about our fee structure for pursuing disputed debts.
We pride ourselves on exceptional customer care enabling you to send out the right message and retain the goodwill of your customers whilst recovering any outstanding payments. The work will be carried out by a qualified solicitor with many years' litigation experience.
We can offer you clear, practical advice and will discuss all the options available to establish the most appropriate way of dealing with your debtors. We have tried and tested processes in place to ensure we can recover undisputed debts quickly, efficiently and cost-effectively, with transparent fixed fees.
We appreciate that the fees involved in debt recovery are important to you. We review our fees on a regular basis, considering client feedback, to ensure that we continue to offer a cost-effective debt recovery service.
We typically work on a fixed fee basis, so that from the outset you know what the fees will be for each stage of the matter.
These costs apply where your claim relates to an unpaid invoice or invoices which are not disputed and enforcement action is not needed. If the other party disputes your claim at any point, we will discuss any further work required and provide you with revised information about costs which might be on a fixed fee or an hourly rate. The fixed fees set out below do not include giving you any advice about your claim.
You should note that although the court fee will be added to the debt in the event that court proceedings are commenced and you may also be able to claim a modest amount towards your legal costs, you are unlikely to recover the full amount of your legal costs in cases of this nature.
You may be able to claim interest on the debt and if you are a business seeking to recover a debt from another business, you may also be able to recover statutory compensation under the Late Payment of Commercial Debts regulations.
Our fees are fixed and include items detailed above, however there may be factors which would typically increase the cost of the fees. Where there is likely to be any additional cost, we will make sure you are informed of this at the earliest opportunity and a clear estimate of those extra costs will be provided.
Stage 1 – Letter Before Action
If you are a new creditor client, then this will be charged at a fixed fee of £125 plus VAT. This figure includes taking the details necessary to set you up on our system and to open the relationship. If you are a regular user of our service, then the initial letter before action will be charged at £95 plus VAT.
Please note that letters before action sent to companies usually require the debtor to pay within 14 days, but letters to individuals must provide for a 30 day period in accordance with the Pre-Action Protocol for Debt Claims which came into force in October 2017. The Protocol requires that far more information and documentation is sent to a consumer debtor than was previously the case and care should be taken as failure to comply with the Protocol can lead to costs sanctions if court proceedings are taken. In addition, the time limit for payment in international letters before action may vary.
Stage 2 – Commencement of Court Action
This stage involves the completion of the court claim form and submission of the same to the court. It can take the court up to two weeks to process the claim and to post the documents out to the defendant.
Please note that to issue a claim for money, the court fees are based on the amount claimed, including interest. Court fees range from £35 for debts below £300 to a figure representing 5% of the claimed amount for claims between £10,000 and £200,000. If the claim is commenced using the money claims online system, which is sometimes appropriate, then the court fees will be slightly lower than those shown below.
Court Fee (July 2018)
Our Fee – Stage 2 (plus VAT)
£301 to £500
£501 to £1,000
£1,0001 to £1,500
£1,501 to £3,000
£3,001 to £5,000
£5,001 - £10,000
£10,001 - £200,000
5 % value of claim
Once the court has served the claim a debtor has 14 days in which to file a defence or enter an acknowledgement. After the 14 day period has expired a request can be made to the court for judgment to be entered providing the debtor has not filed an acknowledgement or a defence.
Stage 3 – Request judgement in default
Provided that the debtor has not defended all or any part of the claim, an application may then be made for judgment in the sum claimed. This will be undertaken at a fixed fee of £50 plus VAT.
It will usually take the court around two weeks in which to process the application.
If the debtor does not pay, then further enforcement action is likely to be necessary and the manner of enforcement will need to be chosen based on the circumstances. There will be additional court fees to pay and additional legal fees if we are asked to assist you with enforcement work.