Nowell Meller Staff Testimonials

I hope you won't mind me contacting you but I just wanted to tell you how delighted I am with the service provided by Carly Roelink at your Stafford office.

Towards the end of last year, I decided to make my Will and Carly was so helpful.  On top of that, she mentioned about putting an LPA in place for both health & finance/property.  Carly explained the process thoroughly and sent me some very helpful information. Having finalised the Will, I decided to go ahead with the LPA and, again, Carly has made the process far easier than I expected it to be.  She has been helpful, efficient and kept me fully up-to-date at every step of the way.  She has quickly made amendments where requested and everything was signed off today.

People are very quick to complain but I wanted to let you know that Carly is an absolute credit to your Firm and because of her, I would have no hesitation in recommending Nowell Meller to anyone.  I would be grateful if you could pass on my sincere thanks and appreciation for the work she has done for me.  I would also say thank you to the lovely receptionist who has always made me feel very welcome when I arrive at the office.

Stafford client

The service we received from Nowell Meller throughout our buying/selling process was second to none. Nothing seemed too much trouble and if we had any questions they were always answered in a timely and thorough manner. With all this and as well as being a friendly and approachable team we would recommend them.

T Dunn

Many thanks for all your support and hard work over the years on my behalf, you dealt with me in a professional way and showed patience and understanding during my many enquiries. You made the process a smooth experience and would definitely recommend you and hope to do more business with you in the near future.

Ian Parker (Parkers Transport Ltd)

I just wanted to take this opportunity to thank you for keeping us informed, by copying us in on emails throughout the transaction. It was great to be kept up to date and know the situation throughout the transaction. Our team will have no hesitation in recommending you. Your information was very much appreciated.

A Local Estate Agent – Stoke on Trent

Many thanks for all your immense efforts and the cheery voice at the end of the phone. It’s been an absolute pleasure as always dealing with Nowell Meller.

Marcus Davies Total Construction & Scaffolding Ltd

I can’t thank you enough for doing such an amazing job in representing me through the past 11 months. Without your guidance, support and patience during a very difficult time, I couldn’t begin to imagine what I would have done without you! You are truly brilliant.

Miss O

I have been a client of Nowell Meller for the past 42 years.  For every issue where I have needed legal advice and assistance, Nowell Meller have looked after me promptly and efficiently with professional care, friendly empathy and reassuring foresight. It is my pleasure to recommend them.

Mrs F

Business Testimonials

Steve, Debby and the team at Nowell Meller have looked after our commercial legals for over 10 years.
They have always been most helpful, friendly, explained things clearly and held our hand through the minefield of tenancy law.

John - For and on behalf of Montrose Estates

We have used Nowell Meller for a considerable time, mostly their Stafford Office.  Quite recently we had cause to complain about another Solicitors Practice where their service had fallen extremely short at which time we were referred to Steve Kirwan at the Burslem Office who contacted and dealt with the Ombudsman on our behalf and subsequently we received full compensation.  He understands our often complicated business needs.  He is never phased, whatever the task, and the service from Steve and his colleagues at Burslem and Stafford is second to none.   

Bev Shenton (Kirk Shenton Homes Ltd)

Family Law Testimonials

Carly, thanks so much for today.  You were a true professional and are clearly very good at what you do.

Mr B

I was glad to find a Solicitor that was fighting for me and not for a fee.

Satisfied client

I would like to thank you so much for all your help, I couldn't have done it without you. 

I much appreciate your efforts during this stressful time. 

Miss C

We can’t thank you enough for what you have done for our family. 

Mrs H

Thank you for the wonderful work you did on the Prenuptial Agreement. It was a time consuming and detailed process which you conducted as quickly as possible and with very good explanations and support.

Miss A

Ellie has assisted me through my divorce and settlement process recently. She made an incredibly difficult and painful process come to a smooth and satisfactory end with her calm and caring demeanour. Extremely efficient in responding to queries and questions with no delays, she played an instrumental part in having it agreed quickly with some successful tough negotiations. I have already recommended Ellie to friends in a similar situation knowing they’ll experience the same excellent level of service that I have.

A happy client

Residential Property Testimonials

Thank you for all your input and help with regards to a particularly challenging recent house move and a big thank you for getting this to completion.

A recent happy client

Thank you for everything you have done regarding the speed and efficiency of my sale and purchase, you have been amazing.  Your colleagues are also most helpful, polite and always cheerful.


Hi Jane & Julie, Thanks for your completely professional and cheerful help with the legals of our sale and purchase, we couldn't have done it without you!

Mr and Mrs Warde

Just wanted to say thanks for all your help and hard work on this, very much appreciated.
This is the second conveyancing piece for which I've instructed Nowell Meller, so thanks again to you and your team.
Kind Regards,

A very happy client

That's great thank you for all the work you have done for me. Massively excited - see you next Friday when we complete.

Another happy client

I’m incredibly impressed you were able to turn this round in such an ambitious timescale in such unusual ongoing circumstances. I’ll definitely be recommending you and look forward to working with you again in the future!

A client impressed with service standards during Covid-19

We are delighted to recommend Sarah McCleary at Nowell Meller. We engaged her when we were selling a house earlier this year and really appreciated her efficiency and communication skills, as well as her firmness and support when our buyer was messing us about. Thank you, Sarah!’ 

Faith and Keith Claringbull

Commercial Property Testimonials

Working with Debby and her team at Nowell Mellor has been nothing short of amazing! They really went above and beyond to ensure completion took place on the date it needed to, of which was already a really tight deadline for our client. They kept all parties informed and responded to all communication promptly and effectively. It has been a pleasure working with them and we would recommend them to all our current and future clients. This case aside, they have in the past also provided urgent support to other cases where other solicitors could not support. Even when we have just a legal query, they provide us with the guidance and answers to best help our clients. We look forward to working with them going forward.

Managing Director, local Commercial Finance Broker

Absolutely fantastic. We had something that needed to be turned round very fast. Quite frankly it was near impossible, but Debby and the team made it happen.

Would highly recommend Nowell Meller and will now be using them for all my commercial work.

Adam Taylor

Michelle, I really appreciate all of the work that yourself and Debby have undertaken, both on this property and my other one.  For all the ups and downs, dealing with Nowell Meller has been the least of my worries and it’s good to find a business that has the same ethos as we do.

Mr S Hendry – Stonegate Wealth Management

I just wanted to say, thank you ever so much for all your help and support Adam.  You have been so very valuable to us throughout this daunting process.  We have very much appreciated how approachable you have been throughout the process.   I’ve already been singing your praises when people have asked if we’ve used a Solicitor and we’re more than happy to recommend both yourself and Nowell Meller.

Hill & Taylor Flooring Ltd

Adam and his practice were recommended to me for the purchase of a freehold property.
I was very pleased and impressed by Adam's depth of knowledge, attention to detail and responsiveness.  I have no hesitation in recommending him to others.

Ian S 

Dear Adam, I just wanted to take this opportunity to thank you for keeping us informed, by copying us in on emails throughout the transaction. It was great to be kept up to date and know the situation throughout the transaction. Our commercial team will have no hesitation in recommending you. Your information was very much appreciated.

A Local Estate Agent – Stoke on Trent

Louise, thank you very much indeed for your invaluable help. The children and I are very excited to be moving into our new home. Once again, thanks a lot for your professional, clear and unflappable support.


Debby, thank you so much for all your support in our new venture.  During a very stressful period of lockdown, you were incredibly supportive, encouraging and fought every step of the way to help achieve completion.  You came highly recommended by our lender and we can see why.  Can't wait to invite you to the opening

Yvonne Thomas

Ellie has been absolutely fantastic. What a superstar. She has been nothing but professional and helpful. Any challenges faced, Ellie is always on top of it, keeps me up to date and is extremely friendly. Ellie even offered to help Number 11, the charity I am a Trustee for, move in with some volunteer time when we complete. She’s an asset Nowell Meller should be proud of!

James Adams, My Simple Mortgage

Many thanks for all your work, diligence and responsiveness across the year - I feel happy and secure with you looking after my interests.


That's great news Heather thank you for all your help , you have been fantastic..all the best.

Satisfied Client 

It’s so reassuring that you as always are going the extra mile to ensure the paperwork is correct. We just want to say the biggest “thank you“ to you and your colleagues for a first-class service and constant support, it is very much appreciated. From our initial meeting at the house with yourself to finalising the deal, it’s not been easy at times!! We want to thank Kelsey who has been wonderful throughout the whole process. She has been supportive, understanding, professional and caring during the difficult times. We wish her all the luck in her very promising future.

Debby, it’s great to know that you and your team are our “ family solicitors’.

Happy Client

Wills and Probate Testimonials

What’s the best Solicitors in Stafford to make a Will? Nowell Meller, Jemma is fantastic and easy to deal with.

Mr L

Disputes Testimonials

Jonathan Peck has acted with an exceptional professional and honest ability, to bring forth a conclusion and finalise a litigation problem that has evolved over the past six years, this took place over a period of two weeks, due to his skill and judgment.

Together with his assistant Tracey Jackson, they have given positive reassurance and support, for which myself and family thank them immensely.

I would have no hesitation to recommend Jonathan to anyone who requires a litigation Solicitor, just wished we had engaged him sooner than we did.

P Towner

I am delighted with the service I received from Jonathan Peck and Tracey Jackson at Nowell Meller.   Jonathan is highly knowledgeable and Tracey very efficient.  As a result, their help was given promptly and they were thorough in all they did and very pleasant in manner.   Nobody could find better. 

W Mullineux

What can I say, James Faulkner was an absolute pleasure to speak to understanding, polite, a delight to work with. Did exactly what I asked in a professional way. My first port of call if I need anything else in the future. Thank you.


I write this testimonial, to recommend and say thank you to James Faulkner and Nowell Meller Solicitors. I instructed James help me with a difficult case, which was just a couple of months away from a final hearing. I had tried a number of other solicitor firms and none would get involved with a case nearing the end. I found James a very good, very professional, and caring solicitor. I felt like James supported me and the main thing was he BELIEVED me. I trust James 100% and Nowell Meller. I can say I won my case and justice was upheld.

Mr David

James Faulkner has acted with politeness, absolute honesty and professionalism in guiding us through a recent litigation problem we had. Furthermore, the service we received was prompt, and explained in ‘plain English’ for those not legally minded. We would have no hesitation in recommending James to anyone else who is looking for a litigation solicitor. We would highly recommend to anyone who is seeking legal advice on a range of matters that Nowell Meller is definitely the place to go to in the first instance.

Derek and Aileen Hill

We would like to express our sincere gratitude and many thanks for the fantastic service you have provided us for the last nearly 2 years on our case. We have always found you so very professional and understanding of our situation. You have always acted promptly and efficiently to us and would highly recommend your services. You are an all-round lovely person who has been sympathetic to our cause, reassuring us in our darkest most stressful moments. You have been a pleasure to deal with even if not in the nicest of circumstances that we were placed in.

Local Charity

My overall experience of working alongside Nowell Meller solicitors has been very positive. Following my initial contact, I was quickly advised and supported to arrange face-to-face contact to commence the process ahead. Documentation was gathered and presented to me for reading, signing and receiving copies of the documents. Contact was very good (phone calls, face-to-face questions). The time spent to go over any questions and queries was very helpful.

The most useful time was when James and myself were able to go through an open discussion around the whole process. James & Tracey were very supportive, professional and engaging which enabled me to understand things much clearly. They were very attentive and understanding regarding the delivery of the information.

Thank you for your professional input and guidance. 

Mr. Bell