Since 2002 we have been recognised as an Investor in People acknowledging the importance that we place on the development and training of our staff. We are a Law Society authorised training provider. We wish to be regarded as an employer of choice within our local community.
Since 2005 we have held the Law Society's Lexcel Quality Mark which recognises the excellent service that we provide to our clients.
Our Family Law Service is recommended by The Legal 500 directory. We wish to be regarded as setting the standard within the local legal community.
We hold the Specialist Quality Mark awarded by the Legal Services Commission recognising our role as a quality provider of Legal Aid services within the Community Legal Service.
We are regulated by the Solicitors Regulation Authority and you can access our professional rules at http://www.sra.org.uk/solicitors/code-of-conduct.page
Very few other law firms hold all of these awards. We believe that this reflects our commitment towards continuing improvement in all aspects of our work. Our quality systems and levels of service are regularly audited by a number of independent external bodies to ensure that we continue to meet the high standards that they require and that you deserve.
We have been operating a client questionnaire since 1997 and have made a number of changes to our systems and procedures as a result of feed-back from our clients. We are keen to hear any other suggestions for ways in which we might improve our service.
